Cancellations - Refunds - Credits
Workshops
Our workshops are designed for the maximum experience for everyone attending, which is why we limit the number of participants in each workshop.
If you must cancel a workshop, refunds can be issued 15 business days prior to the start of the workshop. Requests for refunds occurring LESS than 15 business days prior to the workshop will not be honored. However, you will receive FULL CREDIT toward any workshop, which will be valid for six months. You are responsible for communicating your request either by phone or email.
Counseling Sessions
For rescheduling or cancellation of any session requires 36 hours notice. Full payment of missed or cancelled appointment is required if notice is less than 36 hours.
It is the responsibility of the client to provide adequate notice of cancellation. Additionally, to avoid payment, it is recommended to call and send an email at least 36 hours or more to ensure your rescheduled or cancelled appointment is confirmed.